Posted: Tuesday, October 3, 2017 7:33 PM
Job DescriptionRemedy Intelligent Staffing is currently looking for a qualified Sales Support Specialist for one of our clients based in Rochester, NY. The ideal candidate will provide support to sales representatives and respond to customer and prospect queries.Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.ResponsibilitiesProvide troubleshooting assistance for customer orders, account statuses and relevant problemsProvide data and guides to help the sales teamManage sales tracking tools and report on important informationKeep record of sales trendsWork collaboratively with account managers to develop specific sales strategiesLearn new products and feature launches and ensure sales team is on boardReview pending orders and customers requests to ensure excellent customer serviceSuggest sales process improvementsRequirementsProven work experience as a Sales support specialist or Sales support associateHands on experience with ERP and CRM systemsProficiency with MS Office SuiteIn-depth understanding of sales principles and customer service practicesExcellent communication skillsAnalytical and multitasking skillsTeamwork and motivational skillsHigh School Education + 2-5 years relevant work experienceAssociates/ Bachelors Degree Preferred Company DescriptionRemedy Intelligent Staffing is a leading provider of talent management services, offering temporary, temporary to hire and direct placement recruiting services nationwide.
• Location: Rochester
• Post ID: 31779377 rochester