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Posted: Saturday, December 23, 2017 1:11 AM

Job Description:/h3:
Do cool things that matter.
CLIENT SERVICE MANAGER
WITH THE YOUNG ENTREPRENEURS ACADEMY
We help young people embrace their passions, live their dreams and change the world through entrepreneurship education.
The Young Entrepreneurs Academy (YEA) is a national non:profit organization that transforms middle and high school students into real, confident entrepreneurs. The hands:on class operates as an in:school and after:school program for students ages 11:18. As part of the program, students generate business ideas, conduct market research, write business plans, pitch to a panel of investors, and launch their very own, real, companies. Headquartered in Rochester, NY, today, the Academy serves students in hundreds of communities across the country.
As a Client Service Manager, you will be responsible for proactively supporting, serving and directing the successful achievement of milestones and goals, as well as coordinating Chapter activities and projects on a National level. Our organization is seeking someone who is both outgoing and organized::a friendly, cheerful, quick:thinking, high:energy, empathetic, driven, positive, self:starter team player who can hit the ground running in a fast:paced, fun and demanding start:up environment, and learn quickly.
The ideal candidate is someone who is excited about purposeful work and loves our organizations mission. We are interested in meeting extremely organized, personable, enthusiastic, and highly skilled professional committed to student and client success. The ideal candidate will be a great communicator, have a strong desire to be helpful, and have administrative skills, customer support, sales or marketing experience and a passion for supporting our students and chapters achieve their goals
As a Client Service Manager, you will have the opportunity to provide impeccable client support and signature customer service.
Responsibilities:
:Providing high level client support and signature service in a consultative approach
:Coordinating project tasks for several projects simultaneously
:Working together with clients and directly:
:Communicating with parents, students, and the business community
:Securing top business leaders as guest speakers
:Recruiting CEOs as sponsors and business plan judges
:Organizing fun, exciting, field trip locations
:Securing donors and sponsors
:Engaging with and securing media in multiple media markets
:Maintaining electronic client records, and electronic client project status records, dashboards, metrics, and Chapter information and records
:Representing the brand as an ambassador for YEA
:Supporting our local partner communities across America
Experience and Strengths:
:4:6 years of administrative experience, communications, client support, management and service success, project coordination, and operations, and demonstrated success managing high volumes of information required
:Client facing success and experience required
:Proven success in managing projects, people, deadlines and budgets
:Experience in volunteer recruitment, event coordination preferred
:Bachelors Degree in Marketing, Communication, Management, Business Administration, or English, Education or Psychology preferred
:Marketing, fundraising, publicity, promotion, events and sales experience
Personality Traits:
:Organized planner with ability to manage multiple projects simultaneously successfully under deadlines
:Flexible attitude: excited to wear a lot of hats and leverage unexpected opportunities
:Impeccable follow:through and follow:up; an everything gets done on the list person
:Supportive creative thinker, resourceful problem solver, ability to think outside the box to help identify solutions while meeting program constructs
:Friendly, go:getter, supportive, high:energy, positive, enthusiastic, mission:focused, goal orientated, results driven, hardworking and nice
:Team player, collaborative, likeable
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Source: https://www.tiptopjob.com/jobs/76155652_job.asp?source=backpage


• Location: Rochester

• Post ID: 34539757 rochester
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