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Posted: Monday, February 27, 2017 6:49 AM

Software Support Specialist If you have experience talking to customers and providing support in software applications, we want to talk to you! We are looking for several people who can troubleshoot software applications, deliver customer training, provide project management and assist users in deploying software solutions. Responsibilities: Provide telephone and email support to customers Deploy the software and train users via web Execute software test plans Utilize the company s CRM system to record all customer information Requirements: Experience taking customer support calls Technical understanding of Visual Studio and SQL Experience as a user of complex computer applications Understanding of modern software design concepts desired Information technology and computer science knowledge desired College degree in related field 2+ years relevant experience Exceptional written and verbal communication skills People oriented, friendly personality Quick learner with high attention to detail and ability to multi-task


• Location: Rochester

• Post ID: 23887909 rochester is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017