Posted: Monday, July 3, 2017 1:46 AM
Southco is a trusted global leader in engineered touch point solutions. From quality and performance to aesthetics and ergonomics, we know small touches make a big difference. The people of Southco are passionate about connecting with our customers to create innovative engineered access hardware solutions aimed at enhancing the "touch points" of our customers" products. Our talented, committed and globally-connected team of associates collaborate with our clients, and with each other, to understand and respond to our customers" needs. Together, we seek to leverage our global resources and deliver customers proven solutions, while reducing the overall cost and cycle time of the project. IT DESKTOP ADMINISTRATOR Overview Dynamic position working with a fantastic group of individuals where day to day duties will always present new challenges and learning opportunities. Must be willing to work in a team environment, but also able to work independently with a focus on constant improvement of services. The main focus of the IT department is customer service and presenting a positive experience for our users. We have a wonderful community of employees who appreciate the high level of support and are fun to work with. Responsible for the overall coordination, control, and maintenance of personal computers (PCs), PC applications, and related peripherals to ensure compatibility and integration with Southco's strategies. Supports Southco's operation by assisting users with the installation, configuration, and operation of their PC equipment, and with integrating PC systems into local-area (LAN) and wide-area (WAN) networks. Daily routine varies depending upon new technologies employed within the facility and new developments within the IT department. Responsibilities * Installation and upgrade of computer hardware and software as required. * Ensure compliance with all licensing agreements. * Diagnosis and repair of computer related hardware and software as required. * Procurement of computer hardware and software in accordance with Southco Corporate Information Systems (IT) standards. * Attend to any and all network and IT needs as required. This includes but is not limited to printers, terminals, phones, wiring, PCs, servers, and data-com and telecomm equipment. * Administration on a local level of all of the above. Administration includes but is not limited to audits, record maintenance, inventory, and coordination with Corporate IT on all data and telecommunication issues. * Staying aware and coordinating the IT needs and plans at the local level (eg a facility) to the direction, plans, and standards of Corporate IT. * Coordinate the integration of equipment at a local level into the IT infrastructure (eg local servers, manufacturing process monitoring systems, etc). * Ability to travel as required. Qualifications * Bachelor's Degree in Computer Science/Information Science or equivalent work experience and training * Ability to communicate effectively with a wide variety of internal/external contacts * Microsoft Certified Professional (MCP) preferred, HDI Certification, or currently enrolled * Working knowledge of PCs * Working knowledge of networking hardware and software * Willing and able to work nights and weekends as needed * Willingness to pursue and receive continuing education and training Open a world of possibilities. Turn to Southco for proven experience, innovative solutions and world-class global support. You may apply for this position online by selecting the Apply now button. Southco provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Southco complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
• Location: Honeoye Falls, Rochester
• Post ID: 27786128 rochester