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Posted: Monday, July 3, 2017 5:07 AM

BioTelemetry ResearchData AnalystRochester, NY The Data Analyst is responsible for performing many of the standard tasks within Data Management (DM), including routine data and image file deliveries, analysis result forms, and first level support for electronic data transfer by Imaging Sites. Responsibilities: Data Deliveries:Documentation: Creates and maintains DM Delivery Work Instructions detailing the process steps required for standardized data deliveries. This ensures that all deliveries within DM follow a repeatable process and assist with cross-training within DM.Deliveries: Performs the tasks identified within the DM Delivery Work Instructions to extract and verify output for routine deliverables within DM. Is able to critically assess the output to detect obvious failures within the process.Works with several internal and third-party applications to perform and enable delivery of raw and analyzed image files. Support for Imaging Sites doing Electronic Image File Transfer:Creates and sends secure credentials to globally-based Imaging Sites to enable the electronic submission of imaging files through various third-party secure file transfer (sFTP) applications.Troubleshoots and resolves access-related issues with the sFTP systems.Enables access for internal users for our third-party receipt and quality inspection application.Works with the internal and external users to identify and classify issues involving the use of these third-party applications. Wherever possible, resolves first-line issues in atimely manner. Escalates and tracks resolution of issues that exceed first level support Bachelor's degree, or Associate's degree with applicable experience.Must have good troubleshooting and communication skills to accurately resolve routine technical issues and concerns with data image files and convey it to other internal departments and customers.Prior experience in a customer service ("help desk") environment is a very desirableExperience working in a highly-regulated environment a plus.Working knowledge of Microsoft Office applications, especially Outlook and Excel.Experience with File Transfer Protocols, database reporting tools, XML and VBScript a plus. Company: Cardiocore Biotelemetry Research


• Location: Rochester

• Post ID: 27789678 rochester is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017