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Posted: Thursday, September 14, 2017 3:59 AM

Job Description:/h3:

The sales support administrator works collaboratively with sales, procurement, operations, and accounting to ensure unsurpassed service
:Process purchase and sales orders in CRM database accurately and timely
:Point of contact for other departments for purchase and sales orders
:Follow up with vendors for tracking on shipments
:Process vendor return paperwork for items failed by the test department
:Maintain updated information in the shipping and receiving queue
:Notify sales representative of order delays/problems
:Escalate order issues to sales support manager when necessary
:Assist other members of the sales support team as needed
:Source product and contact vendors for pricing and availability of product
:Answer main phone line as needed
Other duties as assigned to assist team in reaching sales goals and ensuring total customer satisfaction

Additional Job Requirements:
:Associates degree required or equivalent work experience
:Excellent verbal and written communication skills
:Ability to prioritize and multitask while being flexible working with changing list of priorities
:Maintain positive working relationships with co:workers and customers

Company Description:/h3:
PICS Telecom International is the leading provider of new and used surplus telecom and data equipment and asset management services for the telecommunications industry. As the premier resource for companies engaged in profit:driven asset management, we are experts in designing and managing custom Reverse Logistics and asset management programs for over 120 different companies worldwide. PICS Telecom International has a growing network of customers, throughout North America, Central America, South America, Europe and other international locations. We focus on selling and buying new and used surplus telecom and data equipment for transmission, central office switching and data equipment from the leading equipment manufacturers.


• Location: Rochester

• Post ID: 31123282 rochester is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017