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Posted: Thursday, September 21, 2017 1:17 PM

Job Description:/h3:
Part time rental agent sought for 66:unit affordable senior rental housing community in Greece. Working hours are 10:00 a.m. : 2:00 p.m. Monday : Friday.
Marketing/ Leasing/ Move In
:Assist the Community or District Manager in the formulation of ideas for an effective marketing plan. Implement the marketing plan as directed by the Community Manager.
:Accurately record and track quantity and details of telephone and in:person prospects.
:Show and lease apartments to prospective residents.
:Process, approve or deny rental applications in accordance with the Tenant Selection Plan, Marketing Plan, Compliance Programs and all applicable laws and regulations (pertains to one:person office, otherwise, process applications for review and approval/denial by Community Manager).
:Schedule new resident move in dates and coordinate move in with Maintenance Supervisor; update vacancy and occupancy status daily.
:Conduct new resident orientation to property including rules and regulations.
:Perform move in and move out inspections with residents.
Resident Retention
:Enforce and adhere to lease and rules and regulations as appropriate to Fair Housing laws and ensure consistent treatment of all residents.
:Process work orders from inception to completion in Boston Post and coordinate schedules with maintenance department; perform resident follow:up calls on work orders.
:Maintain a professional office atmosphere to ensure all residents and prospective residents feel welcome. Maintain a positive customer service attitude; be pleasant, professional, and responsive to residents, prospective residents, vendors, and contractors.
:Process monthly lease renewals, prepare all necessary documentation and schedule and conduct interim and annual re:certifications or lease renewal signing according to policies and procedures. *Please refer to Compliance section along with policy and procedures for Affordable housing.
:Understand and conduct all business in accordance with regulations of HUD, DHCR, HFA, and all other federal and state supervisory agencies, Fair Housing, Americans with Disabilities Act, OSHA, federal, state, local and all other laws pertaining to multifamily housing and employees.
:Maintain accurate waiting list (AWL) in accordance with program compliance.
:Process required correspondence to remain in compliance with the 120, 90, 60 and 30 day notices (Affordable sites).
:Schedule and perform applicant/resident interviews.
:Obtain third party verifications on income, assets and deductions (when applicable).
:Ensure accurate and timely completion of all Certifications utilizing Tenant Rental Certification System (TRACS). (Affordable sites).
:Submit monthly reports to DHCR, HUD, or other regulatory agencies as required.
:Follow all company rules, regulations, policies, and procedures as set forth in training sessions, manuals, memos and other means of communication.
:Attend scheduled meetings including site staff meetings, corporate management meetings, or other meetings as required.
Education Requirements
:High School Diploma
:Minimum five (5) years prior administrative support or general office experience.
:Extensive knowledge and experience with Microsoft Office and ability to navigate the Internet.
:Command of the English language with the ability to edit the work or others.
:Familiar with standards for business letters, memos, contracts, etc
:Must Obtain Certified Occupancy Specialist (affordable sites).
:Obtain Knowledge of LIHTC (affordable sites)
:NYS Notary License must be obtained within six months of hire
:Must have complete knowledge of all phases of leasing and resident retention.
:Must have excellent interpersonal, customer service, organization, time management, conflict resolution, and verbal and written communication skills.
:Must be computer proficient in Microsoft Office and ability to navigate the Internet.
:Must possess knowledge


• Location: Rochester

• Post ID: 31356512 rochester is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017