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Posted: Friday, September 29, 2017 9:51 PM

Scheduled Shifts: Tuesday Saturday: 9:00am to 5:30pm Job Description: The Lead Receptionist represents Oak Hill over the phone and is the first impression when members and guests enter the Club. They create a warm and welcoming experience for all who enter Oak Hill. The Lead Receptionist plays an integral role in the success of Club event and a la carte dining reservations. They answer all incoming calls effectively, with a smile, and do whatever they can to assist members, guests and fellow employees. General Requirements:Complies with Oak Hill Country Club's Acorns of Excellence.Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards.Exceptional attention to detail.Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests.Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships.Able to consistently perform tasks with little direct supervision.Works harmoniously and professionally with co-workers. Job Requirements:Answers the telephone with a smile; transfers calls to proper extensions; takes messages for members and staff.Greets members and guests with a warm smile and welcome.Oversees a la carte dining and Club function reservations.Assists with Club function diagrams and seating arrangements. Provides Club information to members and guests.Sorts and distributes in-coming mail.Collects and posts outgoing mail including overnight mail services.Maintains supply of Club information for members.Fulfills members' requests to the best of their ability.Performs on- or off-site errands.Performs general office work such as word processing, filing and operating copy and fax machines.Works on special projects as assigned.Maintains supply inventories for Reception area.Reports presence of unauthorized visitors in or around Club facility.Performs other duties required by the manager on duty.Maintain entrance "Daily Events" sheetMaintains appearance of Reception area and Coat Room.Maintain postage supplies.Assist with the assembly and distribution of daily and weekly Catering Packets. Physical Requirements: Must be able to continuously sit, stand and walk a minimum of 8 hours.Must be able to lift up to 30 pounds and perform strenuous work lifting.Must be able to bend, kneel, push and pull over the course of a shift. All employees must maintain a neat, clean and well-groomed appearance per Oak Hill's appearance standards.Will be required to perform job functions outdoors and be exposed to sun, heat, humidity and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts.Must be 18 years of age.Must have a reliable form of transportation to and from work. Qualifications: Experience:A minimum of two years at a resort, club or hospitality industry setting. Education: High school or equivalent education required. Licenses & Certificates:Ability to obtain and/or maintain any government required licenses, certificates or permits.Valid driver's license.Scheduled Shifts: Tuesday Saturday: 9:00am to 5:30pm Job Description: The Lead Receptionist represents Oak Hill over the phone and is the first impression when members and guests enter the Club. They create a warm and welcoming experience for all who enter Oak Hill. The Lead Receptionist plays an integral role in the success of Club event and a la carte dining reservations. They answer all incoming calls effectively, with a smile, and do whatever they can to assist members, guests and fellow employees. General Requirements:Complies with Oak Hill Country Club's Acorns of Excellence.Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards.Exceptional attention to detail.Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests.Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships.Able to consistently perform tasks with little direct supervision.Works harmoniously and professionally with co-workers. Job Requirements:Answers the telephone with a smile; transfers calls to proper extensions; takes messages for members and staff.Greets members and guests with a warm smile and welcome.Oversees a la carte dining and Club function reservations.Assists with Club function diagrams and seating arrangements. Provides Club information to members and guests.Sorts and distributes in-coming mail.Collects and posts outgoing mail including overnight mail services.Maintains supply of Club information for members.Fulfills members' requests to the best of their ability.Performs on- or off-site errands.Performs general office work such as word processing, filing and operating copy and fax machines.Works on special projects as assigned.Maintains supply inventories for Reception area.Reports presence of unauthorized visitors in or around Club facility.Performs other duties required by the manager on duty.Maintain entrance "Daily Events" sheetMaintains appearance of Reception area and Coat Room.Maintain postage supplies.Assist with the assembly and distribution of daily and weekly Catering Packets. Physical Requirements: Must be able to continuously sit, stand and walk a minimum of 8 hours.Must be able to lift up to 30 pounds and perform strenuous work lifting.Must be able to bend, kneel, push and pull over the course of a shift. All employees must maintain a neat, clean and well-groomed appearance per Oak Hill's appearance standards.Will be required to perform job functions outdoors and be exposed to sun, heat, humidity and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts.Must be 18 years of age.Must have a reliable form of transportation to and from work. Qualifications: Experience:A minimum of two years at a resort, club or hospitality industry setting. Education: High school or equivalent education required. Licenses & Certificates:Ability to obtain and/or maintain any government required licenses, certificates or permits.Valid driver's license.

Source: http://www.juju.com/jad/00000000d3ykn6?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dc0bc0329bae2ade74603f6c7e01e1e3eec5ee8912db3dba1b


• Location: Rochester

• Post ID: 31651417 rochester
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